OneChat Privacy Policy
OneChat Privacy Policy Last updated: April. 19, 2024
Introduction
This is the Privacy Policy of OneChat App (“One”, “us”, “we”, "Service" or “our”) and is incorporated into and is subject to our Terms of Service. This Privacy Policy outlines our practices concerning the collection, use, and disclosure of personal information when you use our App.
Information We Collect
Personal Information
Registration Data
Name, email address, profile picture, username, date of birth, and other information provided during the registration process.
User-Generated Content
Information, text, images, videos, or any other content you share, post, or upload on the App.
Contact Information
Contact details provided for communication purposes.
Identification Information
Government-issued IDs, such as Aadhar cards, collected for identity verification (if applicable).
Biometric Information
With your explicit consent, biometric data such as fingerprints or facial recognition data may be collected for specific features.
Usage Data
App Interactions
Information about how you interact with the App, including features used, content viewed, messages sent, and other actions taken.
Device Information
Details about the device you use, including device type, operating system, version, unique device identifiers, and network information.
Location Data
GPS data or IP address with your consent for location-based features.
Log Data
Server logs containing information such as IP address, browser type, referring/exit pages, and timestamps.
Sensitive Personal Data or Information (SPDI)
Health Information
In case health-related features are provided, we may collect health-related data with your explicit consent.
How We Use Your Information
To Provide and Improve the App
Operational Purposes
Operating, maintaining, and enhancing the features of the App.
User Support
Responding to your inquiries, providing user support, and resolving issues.
Communication
Notifications
Sending updates, notifications, and other communications related to the App.
Promotional Communications
With your consent, sending promotional materials and offers.
Personalization
Tailored Content
Customizing your experience, including providing personalized content, recommendations, and advertising.
Research and Analytics
Aggregated Data
Analyzing aggregated and anonymized data for research and to improve the App's functionality and user experience.
Analytics
Using analytics tools to understand user behavior, preferences, and trends.
Information Sharing and Disclosure
With Third Parties
Service Providers
Sharing information with third-party service providers to assist us in providing and improving the App. These providers are contractually obligated to use or disclose your information only for specified purposes.
Partners and Affiliates
Collaborating with trusted partners and affiliates for specific features or promotions.
Legal Compliance
Legal Obligations
Disclosing information if required by law, legal processes, or in response to valid requests by public authorities.
Fraud Prevention
Sharing information to prevent, investigate, or address fraud, illegal activities, or violations of our terms.
Your Choices
Access and Update
Profile Settings
Access and update your personal information through the App's settings.
Data Portability
Requesting a copy of your data in a commonly used and machine-readable format.
Opt-Out
Promotional Communications
Opting out of receiving promotional communications through the provided mechanisms.
Location Data
Adjusting your device settings to disable location services.
Withdraw Consent
Biometric Data
Withdrawing consent for the collection of biometric data.
Security
Data Security
Security Measures
Implementing advanced security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
Encryption
Using encryption technologies to secure data transmission.
Incident Response
Breach Notification
Providing prompt notification in case of a data breach, in accordance with applicable laws.
Remediation
Taking necessary steps to remediate and prevent future breaches.
Children's Privacy
Age Restriction
Not Intended for Minors
The App is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under this age.
Parental Controls
Implementing parental controls to restrict access for minors.
Data Retention
Retention Period
Purpose-Based Retention
Retaining your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
User Deactivation
Providing options for user account deactivation and data deletion.
Data Subject Rights
Access and Rectification
Request Access
You have the right to request access to your personal information.
Data Rectification
Requesting correction or rectification of inaccurate or incomplete data.
Erasure and Portability
Request Deletion
You can request the deletion of your personal information, subject to legal obligations.
Data Portability
Requesting a copy of your data in a structured, commonly used, and machine-readable format.
Objection and Restriction
Object to Processing
Objecting to certain types of processing, such as direct marketing.
Processing Restriction
Requesting restrictions on the processing of your personal information in certain circumstances.
Cross-Border Data Transfers
International Transfers
Consent
By using the App, you consent to the transfer of your information to locations outside of your country.
Standard Contractual Clauses
Implementing standard contractual clauses or other appropriate safeguards for international data transfers.
Changes to this Privacy Policy
Notification
Updates
We may update this Privacy Policy from time to time. You will be notified of any material changes through the App.
Consent for Material Changes
Continued use of the App after material changes constitutes your acceptance of the updated Privacy Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at